Using Kimpex.com

How to change the language of the site?

A drop-down list is available in the upper right corner of the screen. Locate the small flag with the current language then click the arrow to access other choices. To register your browsing preferences on Kimpex.com, create a "MY KIMPEX" account.

How to record my language preferences on the site?

To register your browsing preferences on Kimpex.com, create a "MY KIMPEX" account.

What is the « Member Zone »? / Why do I need to be connected to access it?

This is a zone containing news, sweepstakes and special promotions reserved exclusively for "My Kimpex" members.

What is a « My Kimpex » account?

It’s a place where you can manage your preferences, record your personal information and your vehicle information to facilitate your navigation on the site. After registering, the site will suggest products or search results based on the information you entered. You will also have access to exclusive content from the “Member zone”!

How to create a « My Kimpex » account?

Click on the "My Kimpex" tab at the top of the screen. A new window will open, click on "I subscribe" and follow the instructions. Or, Click on the USER LOGIN button at the top of any page and follow the instructions.

How to become a retailer of Kimpex products?

Click the "Become a Dealer" tab at the top of the screen. A new window will open. Enter the requested information, click "Next Step" and follow the instructions.

Where can I buy the products seen on Kimpex.com?

All Kimpex products are available through our network of retailers everywhere in Canada and USA. Click here to find the nearest retailer.

Can I buy directly from Kimpex?

No. Products distributed by Kimpex are available only through our network of retailers. Click here to find the nearest retailer.

Can I receive a paper copy of your catalogs?

Unfortunately, our catalogues are only available to our retailers. But, all Kimpex catalogs are available electronically on our website. Visit the "Catalogue" section to see them.

I'm having some technical difficulties with your website, what can I do?

Communicate with us through our "Contact Us" page and select « SITE » as the subject of your message.

Can I be sponsored by Kimpex?

Sponsorship requests must be sent to Kimpex marketing team using the form on the "Contact Us" page. Select “Communications & Marketing” as the subject of your message.

Why should I register my products on Kimpex.com?

In addition to the basic guarantees, Kimpex offers to its customers the possibility to register some of their products online to enjoy various benefits such as: • An extended warranty for certain products; • Better support in case of imperfection with online records; • Keeping your purchase documents in a safe place. Products that can be registered and applied to the benefits mentioned above are: • CKX helmets • Kimpex brand products • Commander ATV and UTV track kits Register a product now!

How to change the language of the site

A drop-down list is available in the upper right corner of the screen.
Locate the small flag with the current language then click the arrow to access other choices.

To register your browsing preferences on Kimpex.com, create a MY KIMPEX account by clicking on the MY KIMPEX link on top of any pages.

Snowmobile Questions

How to make sure a product is compatible for my snowmobile?

A search by ride (or "by my rides" for "My Kimpex" connected members) is available on the home page and on every product category pages or search result pages of the site. Use the search by ride tool and all products compatible with your vehicle will appear in the result. In the case where a displayed product is not really compatible with the vehicle selected, communicate that mistake with us mentioning the vehicle selected and the erroneous product at masterfiles@kimpex.com or using the "Contact Us" form.

Where can I find the snowmobile parts/accessories catalogue?

All Kimpex catalogues are available electronically on our website. Visit the "Catalogue" page to consult it.

Where can I find the snowmobile clothing/helmets catalogue?

All Kimpex catalogs are available electronically on our website. Look for the TRENDS WINTER catalog on the "Catalogue" page to consult it.

Where can I find instruction manuals?

Instruction manuals are, for most of the products, available on the manufacturer’s websites or in the "Instruction Manual" tab on the "Catalogue" page.

What are the current promotions/liquidations?

Visit the "Promotions" section to see the most recent promotions/liquidations.

How can I find replacement parts for a particular product?

The best way is still to use our catalogues or e-catalogues for the moment.

How can I be informed of the latest news and new products?

Subscribe to our newsletter! You will find the subscription form in the lower right corner of every page. Or, Create your "My Kimpex" account and visit the "Member Zone" often.

ATV/UTV Questions

How to make sure a product is compatible for my ATV/UTV?

A search by ride (or "by my rides" for "My Kimpex" connected members) is available on the home page and on every product category pages or search result pages of the site. Use the search by ride tool and find all products compatible with your vehicle in the search results. In the case where a displayed product is not really compatible with the vehicle selected, communicatethat mistake with us mentioning the vehicle selected and the erroneous product at masterfiles@kimpex.com or using the "Contact Us" form.

Where can I find the ATV/UTV parts/accessories catalogue?

All Kimpex catalogues are available electronically on our website. Visit the "Catalogue" page to consult it.

Where can I find the ATV/UTV clothing/helmets catalogue?

All Kimpex catalogs are available electronically on our website. Look for the TRENDS WINTER or TRENDS SUMMER catalog on the "Catalogue" page to consult it.

Where can I find instruction manuals?

Instruction manuals are, for most of the products, available on the manufacturer’s websites or in the "Instruction Manual" tab on the "Catalogue" page.

What are the current promotions/liquidations?

Visit the "Promotions" section to see the most recent promotions/liquidations.

How can I find replacement parts for a particular product?

The best way is still to use our catalogues or e-catalogues for the moment.

How can I be informed of the latest news?

Subscribe to our newsletter! You will find the subscription form in the lower right corner of the homepage. Or, Create your "My Kimpex" account and visit the "Member Zone" often.

Do I absolutely have to register my ATV/UTV track kit?

It is not compulsory to register your track kit but it is best to do to enjoy the benefits associated with the registration. Click here to see the benefits.

Motorcycle Questions

How to make sure a product is compatible for my motorcycle?

A search by ride (or "by my rides" for "My Kimpex" connected members) is available on the home page and on every product category pages or search result pages of the site. Use the search by ride tool and find all products compatible with your vehicle in the search results. In the case where a displayed product is not really compatible with the vehicle you selected, communicate that mistake with us mentioning the vehicle selected and the erroneous product at masterfiles@kimpex.com or using the "Contact Us" form.

Where can I find the motorcycle parts/accessories catalogue?

All Kimpex catalogues are available electronically on our website. Visit the "Catalogue" page to consult it.

Where can I find the motorcycle clothing/helmets catalogue?

All Kimpex catalogs are available electronically on our website. Look for the TRENDS SUMMER catalog on the Catalogue page to consult it.

Where can I find instruction manuals?

Instruction manuals are, for most of the products, available on the manufacturer’s websites or in the "Instruction Manual" tab on the "Catalogue" page.

What are the current promotions/liquidations?

Visit the "Promotions" section to see the most recent promotions/liquidations.

How can I find replacement parts for a particular product?

The best way is still to use our catalogues or e-catalogues for the moment.

How can I be informed of the latest news and new products?

Subscribe to our newsletter! You will find the subscription form in the lower right corner of every page. Or, Create your "My Kimpex" account and visit the "Member Zone" often.

Marine Questions

How to make sure a product is compatible for my boat engine?

A search by ride (or "by my rides" for "My Kimpex" connected members) is available on the home page and on every product category pages or search result pages of the site. Use the search by ride tool and find all products compatible with your vehicle / engine in the search results. In the case where a displayed product is not really compatible with the vehicle / engine you selected, communicate that mistake with us mentioning the vehicle selected and the erroneous product at masterfiles@kimpex.com or using the "Contact Us" form.

Where can I find the marine parts/accessories catalogue?

All Kimpex catalogues are available electronically on our website. Visit the "Catalogue" page to consult it.

I am looking for watersports products, where should I search?

You can use any of the following marine product categories: • Paddles – Boards – Kayaks and Accessories • Skis – Wakeboards – Kneeboards and Accessories • Towables – Tubes – Inflatables and Repairs • Watersports – Wetsuit and Apparels • Watersports Accessories

Where can I find instruction manuals?

Instruction manuals are, for most of the products, available on the manufacturer’s websites or in the "Instruction Manual" tab on the "Catalogue" page.

What are the current promotions/liquidations?

Visit the "Promotions" section to see the most recent promotions/liquidations.

How can I find replacement parts for a particular product?

The best way is still to use our catalogues or e-catalogues for the moment.

How can I be informed of the latest news and new products?

Subscribe to our newsletter! You will find the subscription form in the lower right corner of every page. Or, Create your "My Kimpex" account and visit the "Member Zone" often.

About Kimpex Inc

Who is Kimpex?

To know more about our company, visit the "Our Story" page.

What is our role as a distributor?

Our role is to look after the distribution, that is to say, financing, collection, storage, promotion and shipping products to resellers, who are selling to consumers. As a distributor, we do not sell directly to consumers. The products we distribute are only available through our network of authorized retailers. To find a reseller of Kimpex products, click here.

Does Kimpex design its own products?

Yes. Kimpex is also a brand of home products. Several products are designed and developed in-house by a team of experts under the responsibility of the Vice President of Product Management / Research and Development. Products designed by Kimpex can be identified by the following brands: • Kimpex • CKX • Commander • Win-Tec • Skin

Where can I view the jobs offered by Kimpex?

Visit this "Career" page for all jobs available at Kimpex.

I have some questions. Who should I contact?

Communicate with us using the "Contact Us" form.

I want my products to be distributed by Kimpex, What should I do?

Distribution requests must be sent to Kimpex marketing team using the form on the "Contact Us" page. Select “Communications & Marketing” as the subject of your message. Include your website address and your product catalog to the message so that we can forward your message to the right department.